WilsonHCG

Work Location: Onsite

Position Type: 5 day week,full time contract 6 months 

Location: Vancouver, BC

Compensation Range:$23-25/hr

 Our client, in the insurance industry  is seeking a Broker/Admin professional to join our dynamic team in based out of our Yaletown location. In this role you will help with the day-to-day operations of the office as well as work on various client files to grow your experience and knowledge.

Responsibilities:

• Answer phone calls on the digital switchboard system.
• Handle incoming and outgoing mail  Including scanning, uploading to Epic and distributing as required.
• Distribute copies to the appropriate recipients (producers, accounting, or the addressee).
• Monitor and manage the general email accounts, responding and/or forwarding messages as required.
• Process and deposit payments.
• Prepare Certificates of Insurance (COI) including mailing and electronic storage
• Maintain accurate and up-to-date records of all insurance policies and correspondences in the company’s database (EPIC).
• Maintain strong relationships with clients by and providing exceptional customer service. 
• You will be working with our high-performing team supporting our topend brokers.
• Stay up-to-date with the latest insurance products, industry trends, and regulatory changes.
• Maintain accurate and organized client files following proper techniques for storage and recording.
• Collaborate with a team of insurance professionals, sharing knowledge, providing support, and contributing to a positive and inclusive work environment. 

Qualifications and Competencies:

• Post-secondary education and/or equivalent on the job experience.
• Preferred - 1 year of experience in the insurance industry, with a focus on commercial & Personal lines insurance.
• Must have your General Insurance License Level 1 in BC and be willing to obtain a Level 1 License for Alberta.
• Good understanding of insurance products, regulations and best practices.
• Exceptional customer service skills with a genuine passion for helping others.
• Excellent verbal and written communication skills.
• Detail-oriented and adept at managing multiple tasks simultaneously, ensuring accuracy and meeting deadlines in a fast-paced environment.
• A collaborative mindset, working effectively within a team to achieve shared goals while fostering a positive and supportive work culture.
• Proficiency with computer applications including Microsoft Office 365 and EPIC (Broker Management System). 

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".