Wilson

Work Type: Hybrid (San Diego only) — onsite anchor days Tuesday and Wednesday, transitioning to 3 days per week

Location: San Diego, California
Contract: 6 months (potential extension)
Training: 2–3 weeks
Shift: Flexible

Our Fortune 500 client is seeking a Credit/Collections Officer III to support high‑volume credit, collections, and reconciliation activities. This role requires strong analytical skills, attention to detail, and the ability to work efficiently within established processes while identifying opportunities for improvement.

Responsibilities

• Execute transactional and operational processes to meet departmental deadlines and performance metrics
• Research and analyze data to identify and resolve root causes of exceptions
• Operate within established procedures and escalate issues when appropriate
• Perform spreadsheet‑based financial analysis, including reconciliations and reserve analysis
• Identify process issues or roadblocks with potential financial or operational impact
• Leverage available resources to complete tasks efficiently

Top Skills

• Excellent analytical and problem‑solving abilities
• Strong critical‑thinking skills
• Intermediate to advanced Excel skills (Pivot Tables, VLOOKUPs)

Preferred Skills

• Experience with B2B credit, collections, and account reconciliations in a high‑volume, fast‑paced, exceptions‑based environment
• Experience working with financial institutions, advertising contracts, revenue‑share and royalty contracts, and partner agreements
• Strong Excel proficiency (pivot tables, VLOOKUPs)
• Proven critical and analytical thinking with strong problem‑solving capabilities

Education

• High school diploma or GED required
• Bachelor’s degree preferred