Location: United States
Date published: 09-Jul-2026
Job ID: 176514
Description and Requirements
Work Location: Monday - Friday, 8am-5pm
Flexibility for hybrid schedule based on performance/business needs after training period is complete.Position Type: 12 months
Location: East Syracuse, NY
Compensation Range: $18-$19.50 per hour
Our multinational manufacturing client is seeking a Product Registration Representative
Key Responsibilities
• Communicate warranty coverage updates to our Distribution network, dealer or homeowners
• Ensure that product model/serial numbers are loaded into our system
• Communicate with Distributor Warranty Admins via email/Salesforce cases and telephone
• Provide website navigation instruction for registering products online
• Register equipment for homeowners when customer has no internet access
• Provide customer warranty information
• Make corrections to product registrations as needed by homeowners, dealers, or distributors
• Refer customer to correct person/team when not a registration issue
• Provide customer with product registration confirmations when needed
Qualifications:
• 1 year experience in customer service
• 1 year experience with Word/Excel/PowerPoint• 1 year experience in customer service
Preferred:
• Salesforce experience
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now". The indicated pay range for this position is a good‑faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. The pay band is established by the client company. Factors that may influence an offer include a candidate’s skills, experience, geographic location, and expected work quality and quantity. Most candidates will start in the lower half of the pay range, with the upper end reserved for those with extensive experience and skills or who live in higher‑pay markets. An employee’s pay history will not be considered where prohibited by law.
This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.