Wilson

The complexity of this role includes as-a-service (XaaS) billing models, multi-element solutions, and adherence to State of California contract compliance requirements, ensuring invoices support accurate reporting, auditability, and regulatory standards. The ideal candidate combines strong analytical skills with billing execution expertise to minimize errors, disputes, and rework while maintaining strict compliance.

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Key Responsibilities

• Perform final validation of billing-ready orders prior to invoice generation 

• Translate validated orders, contracts, and amendments into accurate, compliant customer invoices 

• Ensure pricing, billing terms, schedules, and revenue attributes are correctly applied in invoicing 

• Generate and distribute invoices aligned to contractual terms, including subscription, usage-based, and milestone billing models 

• Ensure compliance with State of California contract requirements, supporting accurate reporting, audit readiness, and traceability 

• Validate that product configurations, SKUs, usage, and entitlements are correctly represented on invoices 

• Monitor and resolve invoice discrepancies, exceptions, and customer-facing issues 

• Partner cross-functionally with Sales, Operations, Finance, and Customer Success to resolve billing questions and discrepancies 

• Maintain compliance with billing policies, controls, and audit requirements 

• Track and report on billing accuracy metrics, invoice cycle times, and error/rework trends 

• Support continuous improvement initiatives to enhance invoice quality, clarity, and efficiency 

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Qualifications

• 3+ years of experience in billing operations, invoicing, or revenue operations, preferably in a technology or services environment 

• Strong understanding of as-a-service (XaaS) billing models, including subscription and usage-based structures 

• Experience working with government or public sector contracts, preferably with State of California compliance requirements 

• Strong understanding of contracts, pricing models, and billing structures 

• Experience generating invoices within ERP or billing systems (e.g., NetSuite, Salesforce, SAP, or similar) 

• High attention to detail with strong analytical and problem-solving skills 

• Ability to manage complex, high-volume billing scenarios with accuracy 

• Strong communication and cross-functional collaboration skills 

• Proficiency in Excel or data analysis tools 

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Preferred Qualifications

• Experience billing multi-element or bundled solutions (hardware, software, services) 

• Familiarity with revenue recognition standards (ASC 606) 

• Experience with billing audits, compliance, or quality assurance processes 

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Success Metrics

• High invoice accuracy and first-pass yield 

• Reduction in billing errors, disputes, and credit/rebill activity 

• Timely invoice generation aligned to contractual schedules 

• Compliance with State of California reporting and audit requirements 

• Improved customer satisfaction related to billing clarity and accuracy