WilsonHCG

Work Location: Hybrid, 2 days in office per week

Position Type: Permanent

Location: Toronto, ON

Compensation Range: CAD 95k-105k

Our client, a leading Investment and Wealth Management Services company, is seeking a Strategic Technical Analyst.

The position is responsible for all technical aspects related to the assigned Projects, and providing technical operations support for the Technical Architecture, Development, Business Analysis, technical Support, and Project groups at FCC, as well as managing the execution of strategic initiatives based on priorities set forth in business plans as assigned. The role works closely with other team members within FCC to attain the departmental SLA's and Divisional/Organizational goals.

Responsibilities:

· Participate in strategic planning of IT projects that have a companywide and/or department wide impact.

o Continually applies knowledge and expertise on initiatives having a companywide impact and offers input and guidance to the various groups involved to ensure successful outcomes.

· Identify, prioritize, and address issues/tasks that are critical to the success of the business.

o Continually strives to accomplish tasks in a more cost effective and efficient manner.

o Works with business partners to gain support for ideas and follows through on implementation.

· Maintain a focus on quality that is driven by the requirements of the project/task to ensure a positive client experience. Creates a professional environment where business partners can work collaboratively.

· Support for Audit. Provide technical information and support for Audit inquiries working with the other FCC technical partners to complete audit deliverables and participate in improving the policies and procedures of the FCC technical department.

o Ensure timely completion and detailed answers provided upon request.

· Support for team members. Provides higher level support and education for direct support team members that require additional input or expertise. Acts as subject matter expert on Application support.

o Positive team experience through feedback received; all expectations achieved.

· Proactively reviews internal process gaps and inefficiencies, and client specific issues/problems and looks for innovative solutions. Be creative and build a reputation as a problem-solving partner to our clients and internal groups.

o Increased employee engagement and successfully implement continuous improvement initiatives throughout the year, on time. Other duties as assigned.

Qualifications:

· A minimum of 7 years in an IT Operations lead role

· Experience in change management and problem management methodologies

· 5 to 7 years financial industry experience.

· University degree or College diploma (preferably in Engineering or Computer Science), or equivalent work experience.

· Strong communication, verbal, and written skills

· Strong interpersonal skills, in particular influencing in a multi department setting

· Strong understanding of on premise and cloud technology and principles/technologies of information security

· Highly organized with special attention to detail.

· 10 years’ experience in Canadian brokerage industry preferable with Broadridge Dataphile experience (Nice to have)

· CSC or IFIC (Nice to have)

· Bilingual (French/English) verbal and written skills (Nice to have)

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".

The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.

This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.