WilsonHCG

Position Type: Full-time Permanent

Location: Remote

Expected Salary: $120K - $210K

Our client, a multinational e-commerce company, is seeking multiple “Solutions Engineers”, to join their team.

As a Solutions Engineer, the incumbent will drive the technical solutions and help shape the Omni channel commerce strategy of the biggest, coolest new clients and bring that unique perspective back to the product team.

Expectations of the role:

• Own the technical relationship with the most strategic and largest prospective clients
• Partner with Enterprise Sales in leading requirements discovery, solution presentations, Proof of Concept builds and various workshop formats
• Become an expert on the company’s platform, application ecosystem and integrations
• In-depth company knowledge suitable to engage with technical and non-technical clients to demonstrate the solutions possible and the value of the platform as part of their technology stack
• Assist the enterprise client (or their chosen technology partners) on architectural design of third-party applications or customized solutions that address critical business requirements
• Align with Product Managers on the enterprise product roadmap while sharing feedback on released features and client trends
• Mentor and coach other client-facing teams on technical aspects of the
• platform
• Travel for customer on-site visits will be expected in the range of 15 - 25%.

Qualifications:

• Min 2 years of client-facing experience at the Enterprise level
• Min 2 years of experience in Solutions Engineering or Pre-sales Consulting
• Solid understanding of cloud-based technologies, SaaS and PaaS fundamentals
• Solid understanding of POS systems as it relates to operating and growing commerce businesses/ experience in POS solution engineering presales and/or implementation
• Solid understanding of Omni Channel Commerce
• Familiarity with development lifecycles, version control systems and development environments (git/Github is an extra plus)
• A solutions mindset - our largest and most advanced merchants like to push the boundaries of commerce and will often custom build solutions to achieve their goals.
• Passion to collaborate in a team-selling environment and share your expertise to help others learn
• Executive experience in consulting business & technical c-suite decision makers
• Strong troubleshooting and analytical skills combined with the desire to tackle challenges head-on
• A personable video conference presence with confidence and the ability to control the virtual room
• Strong time management and prioritization skills to support a number of opportunities, multiple concurrent client requests, and the ability to reprioritise on an ongoing basis.
• The ability to thrive on change, work well as part of a team and as an individual contributor, as well as the flexibility to work locally, regionally and globally in a matrixed organization.