Wilson

Contract Length: 6 Months (with potential to extend)
Location: Remote (within USA)

The Sr. Billing Analyst is responsible for managing and analyzing billing operations to ensure accuracy, efficiency, and compliance. This role involves complex billing processes, data analysis, and collaboration with various departments to resolve discrepancies. The Sr. Billing Analyst also supports process improvement initiatives, system upgrades, and financial reporting to strengthen the billing function within the organization.

Key Responsibilities:

• Billing Management: Oversee preparation, review, and distribution of invoices to ensure accurate billing for all services/products rendered
• Data Analysis: Analyze billing data and trends, identify discrepancies or errors, and implement corrective actions
• Discrepancy Resolution: Investigate and resolve complex billing issues—including disputes, late payments, and incorrect invoicing—by working closely with clients and internal teams
• Process Improvement: Identify opportunities to improve billing processes and collaborate with cross‑functional teams on automation and system enhancements
• Compliance: Ensure all billing practices comply with laws, regulations, and internal policies
• Financial Reporting: Generate and analyze billing‑related financial reports, including revenue forecasts, aged receivables, and KPIs
• System Upgrades: Lead or assist with system upgrades, implementations, and enhancements
• Audit Support: Provide detailed billing records and analysis for internal and external audits
• Training & Mentorship: Train and mentor junior billing staff on processes, systems, and best practices
• Customer Relations: Serve as a point of contact for complex billing inquiries, ensuring timely and professional resolution
• Additional assignments as directed by Management

Qualifications:

• 5+ years of progressive billing experience in complex, high‑volume environments
• Experience with enterprise billing operations (B2B, multi‑entity, multi‑system)
• Strong ERP experience (NetSuite required; BluLogix a plus)
• Knowledge of advanced billing structures (milestone, recurring, usage‑based, contract billing)
• Understanding of Sales Order → Fulfillment → Invoice workflows
• Awareness of revenue recognition principles and compliance
• High‑volume invoice accuracy and exception management experience
• Ability to coordinate cross‑functionally with Sales, Operations, Finance, and IT
• Strong analytical skills, documentation abilities, and a process‑improvement mindset