Wilson

🌐Cloud DevOps Engineer (Hybrid)

📍 Ottawa, ON | Hybrid (3 Days Onsite – Tue to Thu)
⏰ Start Date: 12 months contract to begin
💲 Pay Rate: $40–$50/hr

🔐 About the Environment

A global, highly secure cloud organization delivering mission-critical Identity & Access Management (IAM) services to enterprise customers operating in regulated, high-availability environments. The platform spans AWS and GCP and is built for scale, resilience, and zero-compromise security.

We are looking for a Cloud DevOps Engineer to join the Cloud Operations team and help drive reliability, automation, and next-generation AI-assisted operations across a complex multi-cloud ecosystem.

⚙️ What You’ll Be Doing

☁️ Cloud Operations & Reliability

• Run and support production-grade IAM cloud services
• Ensure high availability, performance, resilience, and security
• Participate in L2/L3 incident response, RCA, and postmortems
• Join a 24/7 follow-the-sun on-call rotation
• Continuously improve operational stability and service quality

? DevOps, Automation & IaC

• Design and manage Infrastructure as Code using Terraform
• Build and maintain CI/CD pipelines (GitLab)
• Deploy and operate Kubernetes platforms (EKS, GKE, OpenShift)
• Automate provisioning, deployment, validation, and rollback processes
• Ensure DevOps code quality, security, and consistency

📊 Observability & AIOps

• Implement monitoring and alerting using Datadog
• Leverage AIOps for anomaly detection and alert correlation
• Support faster root-cause analysis during incidents
• Contribute to predictive analytics (capacity planning, failure prevention)

? AI-Assisted Operations

• Use AI copilots for troubleshooting and diagnostics
• Build automated remediation and self-healing workflows
• Generate and enhance runbooks and operational documentation using AI
• Integrate AI-driven insights into daily operations

🗄️ Platform & Database Support (Secondary)

• Support PostgreSQL, MySQL, MSSQL, MongoDB, Elastic
• Assist with HA/DR, backups, upgrades, and migrations
• Ensure performance, reliability, and security of data systems

? Collaboration & Governance

• Create technical design docs, runbooks, and SOPs
• Work with SREs, Automation Architects, and R&D teams
• Improve scalability, cost efficiency, and operational maturity
• Operate within ITIL-aligned environments

? What You Bring

• 5+ years in cloud production operations
• Strong Kubernetes experience
• Hands-on Terraform / IaC expertise
• CI/CD experience with GitLab
• AWS or GCP proficiency (multi-cloud preferred)
• Strong scripting skills (Python, Bash, YAML, JSON)
• Linux expertise
• Experience with observability tools (Datadog preferred)

⭐ Nice to Have

• AIOps / ML-driven monitoring experience
• Exposure to AI-assisted DevOps workflows
• IAM or regulated industry experience
• ITIL / COBIT knowledge
• Globally distributed team experience

? Work Style

• Hybrid: 3 days onsite (Tue–Thu)
• Core hours: 9:00 AM – 4:30 PM (Mon–Fri)
• Collaborative, high-security, fast-moving environment