Location: Ontario, Canada
Date published: 07-Jan-2025
Job ID: 138377
Description and Requirements
Work Location: Fully onsite
Position Type: Contract, 12 Months (potential for an extension)
Location: Mississauga, ON
Compensation Range: 31$/hr. (T4) to 36$/hr. (Inc).
Our multinational retail company is looking for a Site Merchandising Specialist, Digital Experience leads planning and delivery of their portfolio of critical site experiences including seasonal events, new programs, and corporate initiatives.
Through vision, research, planning, and strategy, customer experiences will be created and managed through ongoing partnerships with key site stakeholders including merchants, marketing, and technology.
Success for this role is based on a combination of achieving site metrics that directly connect to improvements in navigational metrics, site conversion, customer loyalty, and customer satisfaction.
Responsibilities:
- Leverage data sources from web analytics, customer research, vendor partners, and industry reports to constantly improve customer satisfaction for a portfolio of categories, seasonal events, new programs, and corporate initiatives
- Develop experiences in support of corporate marketing programs to ensure best reflects the core messages for our customers across all owned digital touchpoints
- Brief key delivery teams on elements required to bring experiences to life, and program manage those elements from strategy through to deployment
- Collaborate with technology teams to apply automation to ensure site experiences that are personalized, data-driven, and optimized to generate long term customer loyalty
- Utilize A/B testing as a key process to shape future site experiences and make data driven decisions
- Research, document, and maintain best practices for digital and mobile across key experiences
- Coordinate and integrate efforts through partnership with senior leadership in Merchandising, Marketing, and Technology
- Minimum years of experience required: 2 years
- Ability to work independently
- Practical, technical and professional knowledge/skills and subject matter expertise
- In-depth experience with web analytics and customer research
- Problem solving to develop comprehensive solutions
- Ability to work in an agile environment
- Purpose of communication as persuading, presenting data and site experiences
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".
The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.
This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.