Location: Ontario, Canada
Date published: 13-May-2025
Job ID: 144136
Description and Requirements
Work Location: Hybrid
Position Type: Full time
Location: Toronto
Compensation Range:$55-65k
Our client, in the payroll industry,is seeking a " Bilingual Accreditation Coordinator".
The position is responsible for coordinating and administering Payroll Compliance Professional (PCP), Payroll Leader Professional (PLP), and Professionnel de la paie du Québec (PPQ) designation courses across academic institutions or delivery streams, ensuring compliance with academic standards, policies, and procedures. The position also provides support to prospective and registered students.
Responsibilities:
Student Support (40%)
Respond to inquiries via phone and email about designation info, course delivery, registration, and benefits.
Relationship Management (15%)
- Liaise with academic affiliates and external stakeholders.
- Assign courses to instructors and process invoices.
- Support enrolment strategies (e-blasts, info sessions, website updates).
- Ensure instructor qualifications and maintain strong affiliate relationships.
- Represent the organization at events and conferences.
- Manage all aspects of course delivery, including class setup, registration, materials, access to platforms, student issues, and financial reconciliation.
- Contribute to budgeting based on registration forecasts.
- Run error reports and maintain data integrity.
- Test platform and website updates.
- Support process improvements and system implementations (e.g., LMS).
Qualifications:
College diploma required.
Fully bilingual (English and French)
Knowledge of the Quebec education system and culture.
3+ years in a customer service role.
Experience with post-secondary institutions an asset.
"Completion of Payroll Compliance Legislation (PCL) course and CSAE 100 course required within the first two years of employment."
means:
If you are hired for the position, you don’t need to have completed these two courses before starting the job, but you must complete them within your first two years on the job.
-
Payroll Compliance Legislation (PCL): A foundational payroll course covering Canadian payroll compliance rules.
-
CSAE 100: Typically a course related to association management, governance, or nonprofit standards (exact content depends on the course provider).
Core Competencies
- Strong communication and writing skills.
- Customer service excellence.
- High attention to detail and accuracy.
- Strong interpersonal, organizational, and time management skills.
- Problem-solving and team collaboration.
- Maintains confidentiality.
Technical Skills
- Microsoft Office proficiency (Word, Excel, Access, Outlook).
- Bilingualism required.
- iMIS database experience an asset.
- Hybrid model with core in-office days (Monday, Wednesday, plus one more agreed day).
- Professional office setting with occasional overtime (e.g., year-end).
- Occasional travel within Canada for events.
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".
The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.
This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.