Description and Requirements
Role: Account Receivable Analyst
Pay Rate: $25–$28/hour
Duration: 6-month contract to start, with strong potential for extension
Our client is a well-established, nationwide technology and services organization supporting a diverse portfolio of enterprise, public-sector, and commercial customers across the U.S. Known for long-term client relationships and operational excellence, the Account Receivable Analyst is responsible for reviewing, communicating and reporting on customers’ financial responsibility for services and products rendered. They work with internal and external stakeholders to ensure the timely payment and account management of our customers. This position reports directly to the Collections Manager.
Responsibilities
- Analyze, monitor and maintain assigned customer account portfolio.
- Provide our customers with account reporting, invoices, and statements for timely payment.
- Review account balances after payments are applied and generate necessary adjustments, overpayment notification, refund request, and/or secondary billing as needed.
- Notify Sr. Manager on any potential loss; Recommend to Sr. Management makes any adjustments and balances for write-offs.
- Accountable for reducing delinquency for assigned accounts.
- Communicate with the customer to verify transactions; provide research and reconciliation as required.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Resolve Customer credit requests, short payments and discrepancies on their account.
- Collaborate with the internal team to facilitate payment on the customer’s account.
- Timely response to correspondence and internal and external customer needs.
- Ability to prioritize and manage multiple tasks.
- Organized and attention to detail.
- Strong Analytical and Decision-making skills.
- Career Training/Seminars/Ongoing Learning
- Strong work ethic, positive attitude and accountability.
- Additional duties, as needed, as assigned by the Manager.
Qualification:
- Associate degree in Business Administration, Accounting or Finance preferred.
- Strong written and oral communication skills.
- Advanced proficiency in MS Office (Excel, Outlook, Word)
- Utilize NetSuite ERP and Microsoft Office tools for billing, reporting, and account management
- Navigate the unique challenges of Federal and State collections, which require a high level of patience, consistency, and follow-through
- Ability to work independently in a remote environment while collaborating with cross-functional teams
- Strong analytical, problem-solving, and decision-making skills
- Demonstrated accountability, professionalism, and strong work ethics
Why Join?
100% remote (East Coast working hours preferred)
Exposure to enterprise-level and public-sector B2B collections
Opportunity to grow with