Description and Requirements
Work Location: Hybrid (2-3 days a week)
Position Type: Contract, 10 Months (with high potential of extension)
Location: Mississauga, ON
Compensation Range: $33.00 - $35.00 per hour
Our multinational retail client is seeking a Product Information Analyst for their team. The Analyst, Product Information, is a subject-matter expert in our Product Information Management System (PIM). The incumbent is responsible for oversight of the Next Gen PIM implementation from an E-commerce, product attribute perspective. The Analyst will work heavily in Microsoft Excel to cross-reference and compare different data extracts for consistency and commonalities. The role primarily involves producing mapping templates, extracting mass amount of product data from various product information management systems, converting to a user-friendly format (optimize for end user readability and clarity) for analysis (largely in Excel) They will need to be adept at conveying technical information to a non-technical audience through PowerPoint and other presentational methods. An effective communicator who can work with both technical and non-technical teams.
Responsibilities:
- Subject Matter expert in PIM system – deep understanding of the implementation of the platform and its applicability to business outcomes.
- Conduct Internal Associate training as required and will support technical questions from all PIM stakeholders
- Provide Level 1 Support for the application and perform troubleshooting steps to replicate the issues user faces and determine root cause
- Provide UAT (User Acceptance Training) support, guidance and feedback to ensure all system enhancements adhere to business needs
Qulification
- 2+ years of experience utilizing Microsoft Excel and Microsoft Office Products (ie. Lookup/If Functions, Pivot Tables, formatting data)
- 1+ years to perform basic SQL queries
- Experience with PIM (Product Information Management systems) an asset
- Experience with the JIRA ticketing system an asset
- Experience with the ServiceNow ticketing system an asset
- Data analysis skills are essential for this role
- Interpersonal skills as training others in the system, will be a key requirement
- Ability to think critically and analyze technical issues
- Ability to multitask and adapt to changes quickly