Location: Markham, Ontario, Canada

Date published: 27-Jun-2019

Job ID: 1293

Description and Requirements

Our well known client is in search of a Benefits and Retirement Manager to join their growing team. In this role, the Benefits and Retirement Manager will manage the implementation and administration of employee benefit programs such as health insurance, disability insurance, life insurance, critical illness, employee assistance and other related plans. They will also be accountable for the design, administration and overall management of company’s retirement programs.


This is a 12 month contract opportunity located in Markham, Ontario.


  • Oversee the administration of the organization’s benefits plans including recommending strategies related to benefits costs, improving processes and leading changes to plan design or carriers
  • Oversee policies, procedures, plan documentation and corresponding plan implementation and/or changes 
  • Analyze benefits experience for cost-control and risk-assessment factors 
  • Analyze and evaluate services, coverage, and options to recommend programs best meeting needs of the organization 
  • Maintain knowledge of and analyzes government regulations, benefit program trends, and prevailing practices 
  • Manage all aspects of Employee Benefit communications including, telephone inquiries from employees, open enrollment, new hire orientations and special mailings 
  • Develop, recommend, and monitor budget allocations for employee benefits 
  • Identify opportunities to leverage technology and re-engineer business processes to increase operational efficiencies and effectiveness
  • Lead the annual review of retirement plans including monitoring of trends, best practice, utilization and cost/benefit analysis to recommended opportunities for enhancements 
  • Research and recommend Plan improvements.  
  • Support design and implementation of new initiatives/programs and plan design changes.  
  • Manage vendor relations and performance through service level agreements, usage and trend reports, conducting performance meetings, and ensuring compliance with plan provisions. Develop and implement actions plans, where applicable, to ensure a high level of service is maintained.
  • Oversee annual pension audit, validate financial data for the preparation of financial and member statements
  • Ensure all programs are market-competitive and aligned with organizational and people strategies.
  • In collaboration with other HR managers and staff, reviews annual group benefits reports to make informed decisions about organizational health and wellness and other HR initiatives and programs.
  • Participate in business projects by representing the Total Rewards team



  • Diploma/Degree in Human Resources
  • Professional designation in Certified Benefits Professional is preferred
  • A minimum of 8 years’ experience in benefits, particularly with insured benefits and retirement plans than include defined contribution retirement program and defined benefit pension plans
  • Must have 1-2 years of management experience in coaching/leading a team
  • Ability to read and interpret plan documents, government regulations, benefit policies and guidelines and a thorough and up-to-date knowledge of legislation pertaining to benefit programs
  • Proficient PC skills that include Work, Excel and PowerPoint
  • Familiarity with HR information systems is an asset
  • Proven project and change management skills
  • Strong ability to effectively communicate with all levels of the organization and ability to influence stakeholders