WilsonHCG

Work Location: Hybrid/Onsite

Position Type: Contract, 6 Months ( potential for extension)

Location: Toronto, ON

Compensation Range: 40/hr to 46$/hr

Our client, a global leader in manufacturing transportation, seeks to hire a Quality Assurance Specialist in Toronto.                                                                                                       

As a Quality Assurance Specialist, you will help to promote a culture of Quality within the organization, providing leadership and guidance in Quality Assurance issues to Project Management, Engineering, Industry & Supply Chain and Services. In this role you will be allocated to manage project Quality as a Quality Assurance Manager (QAM), on high to critical complexity bids, projects or products supporting all disciplines and underlying processes. The QAM represents the Quality authority ensuring that the level of quality provides value and satisfaction to customers.

Main missions are:

• Assure that the concerns of customers are appropriately captured, understood, and efficiently and effectively handled by the project team.
• Cascade and/or manage the Quality Assurance requirements.
• Adjust Quality Assurance activities with a risk-driven mindset, anticipating and mitigating risks, considering the maturity of the Bid/Project team, and focusing on core Quality value-added activities.
• Guide the project team in the definition and tailoring of the project baseline and validate the resulting plans.
• Control the execution of the Bid/Project/Product (in relation to the plans): evaluate achievements at key milestones and deliverables and provide visibility through “Quality Advice.”
• Manage Quality based on objective data (Product/Project KPIs such as OTD, OCD, etc.), to achieve quality excellence in execution across the company’s entire life cycle (products, bids, projects, and services)

Responsibilities:

• Perform compliance assessment for Contractual Quality Assurance requirements.
• Write and execute Project/Product Quality Assurance and Software Quality Assurance Plans
• Prepare Quality Assurance estimates for the bid and perform documentation review as per bid submittal requirements.
• Support, coach, train the Bid/Project/Product in applying processes, proactively identifying risks, and resolving problems.
• Participate in and act as one of the pillars of acceptance in Bid/Project Gates/milestones review meetings and prepare Quality input and assessment.
• Provide visibility to the management and alert when necessary; raise a veto in case of non-compliance not properly addressed or in case of a critical event/situation generating a major risk for the bid/project/product or for the company, ensuring that action plans are implemented in a timely manner.
• Prepare and deliver the Quality Management Report to demonstrate the effectiveness of the quality management process as defined in the applicable plans and standards.
• Participate in Safety Case review and Safety Certification Readiness Review
• Closely monitor customer feedbacks (positive and negative) with the Customer Satisfaction Lead
• Perform Quality Assurance approval for various projects artefacts as specified in the respective processes, checking that the Project/Product deliverables comply with Customer's requirements and with the applicable regulations and standards.
• Support project monitoring by preparing monthly reports on project health status through quality metrics to Project Core Team.
• Perform engineering artefacts QA assessments. Record and analyze Quality findings to identify trends or issues to address.
• Conduct Root Cause Analyses as required in conjunction with the other discipline groups (engineering, Safety, PMO…)
• Participate in Lesson Learned and Risk Review meetings, ensure process adherence and evidence for compliance is available.
• Support Customer audits and perform internal In-Process audits (if required by contract); Monitor resolution of corrective action plans.
• Support the Discipline Quality Leads and Discipline Process Owner(s) to ensure that processes are implemented in a uniform manner and the required level of competence is present across the respective teams.
• Promote quality methods within products and projects (problem solving, root cause analysis, risk analysis, prevention, feedback, etc.).
• Support, coach, train other members of the Quality team as required.

Qualifications:

• Minimum B.S Computer Science/Electrical/Mechanical/Computer Engineering or equivalent
• 10+ years of hands-on experience in Engineering System/Software development or Quality Assurance Specialist or Manager in a technology or manufacturing setting
• Must to have a solid understanding of general QA practices and procedures, Quality Management System
• Ability to conduct investigations and Root Cause Analysis across multiple disciplines (System, Software, Hardware, PMO….)
• Also required are excellent problem solving, written, verbal and communication skills
• Hands-on Engineering System/Software development or Quality Assurance in complex System environment with certification constraints (Transportation, Aerospace, Medical Devices, Nuclear, Cybersecurity)
• Knowledge of Transportation domain / CBTC system is an asset.
• ASQ Certification (CQE, CQA…)
• Technical/Specialized Knowledge:
• Industry Standards: CENELEC/AREMA/IEEE standards
• ISO 9001
• Project Lifecycle and Deployment
• Product Lifecycle
• System/Software/Hardware development lifecycle
• Process Improvement Training or background (Six Sigma, DMAIC, …)

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".