Overview

Location: Canada

Date published: 11-Jul-2025

Job ID: 147105

Description and Requirements

Work Location: Hybrid
Position Type: Contract, 6 Months (potential for extension)
Location: Toronto, ON
Compensation Range: $50.00 - $70.00


Our client, a multinational technology company specializing in Information Technology Services and Consulting, is looking to hire a Production support resource.


Roles & Responsibilities

  • Manage day to day production support issues
  • Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policies
  • Maintain health and safety of production systems and applications. Identify risks and risk mitigation opportunities. Improve existing application instrumentation and monitoring.
  • Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third party vendor solutions to meet business requirements and project objectives in an agile environment.
  • Effectively communicate and build rapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish
  • Build knowledge in all aspects of the organization, the business, and information systems
  • Provide coaching, expertise, and feedback to build the capability of the team? Involved in occasional weekend and after-hours support"
Must Have Technical/Functional Skills - 

  • Digital : Microsoft Azure~Digital : DevOps Monitoring and Management~Microsoft SQL Server 2019~Unix / Linux Basics and Commands~ASP.NET 4.5
  • Experience with troubleshooting application and database issues by leveraging tools such as Dynatrace/Aternity/OEM in a AIX/Linux environment
  • Proficiency with Microsoft SQL Server, Microsoft C#, ASP.Net, SQL, PL/SQL programming
  • Strong knowledge Linux/Unix operating systems
  • Experience with automation of routine database/infrastructure administration tasks
  • Oracle database architecture, database performance monitoring and SQL tuning
  • Proficiency with cloud hosted applications, Microsoft Azure, OCP
  • Proficiency with Windows Server operating systems and IIS
  • DEVOPs and SRE experience (Jenkins, Ansible etc..)
  • Strong ability to write/read/troubleshoot SQL queries"
Desirable skills:

  • Proficiency with Javascript, jQuery, AngularJS
  • Java
  • Strong analytical, problem solving, and decision-making skills 
  • Strong understanding of ITIL service management processes and familiarity with tools such as ServiceNow

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".


The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.

This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.