Location: Canada
Date published: 11-Mar-2024
Job ID: 125073
Description and Requirements
Work Location: Hybrid (2-3 days a week onsite)
Position Type: Contract (10 months - potential to extend)
Location: Mississauga
Our multinational retail client seeks a Business Analyst II for the team.
The Business Analyst is responsible for identifying supply chain-related capabilities for Canada’s Logistics team that enable new Omni fulfillment and enhance logistic experiences. In coordination with the Product Manager, the Business Analyst will be expected to conduct business analysis activities in consultation with business-facing partners and stakeholders to enable informed, evidence-based, operational, and strategic decisions.
Responsibilities
- Stakeholder Alignment, conduct and participate in the analysis of business processes and functional requirements with stakeholders for required system enhancements and prepare appropriate documentation to communicate and validate the information. Use detailed knowledge of application features and functions to assess the scope and impact of business needs.
- Translate initiative/business requirements into actionable user stories and acceptance criteria.
- Facilitate business requirements workshops based on the ‘happy path’ and exception scenarios for all product/flow types.
- Create JIRA Development stories with acceptance criteria for UAT testing and performance/volume testing.
- Assist the business with adding/updating requirements
- Drive Delivery, coordinate/participate in testing as needed to maintain quality & performance standards in the software solution, participate in defect/error investigations and drive resolution through internal agile teams and 3rd party partners as needed.
- Support solution deployment/roll-out
- Coordinate application pilot deployments with site Ops/QA, application Development, and application Release Mgt teams.
- Assist the business with PROD validation and issue resolution
- Assist with the creation/update of the Technology Support Framework and confirmation of readiness to transition from Development to Support team
- Assist the business with testing for ramp-up
- Communicate effectively and build relationships across the organization.
- Weekly stand-ups with Canada’s Logistics team and business partners to track progress, resolve roadblocks, and confirm approach
- Keep informed and aligned with US/International Product Management teams accountable for product solutions.
Qualifications
- 5-7 Years of Business Analysis experience.
- Proven ability to multitask and manage multiple project deadlines.
- Ability to map out complex operational processes.
- Knowledge about warehouse management systems and eCommerce systems is an asset but not mandatory.
- Strong written and oral communication skills, strong interpersonal skills, proactive and self-driven, must be extremely detail oriented.
- Ability to elicit cooperation from a wide variety of sources.
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".