Location: Canada
Date published: 23-Oct-2024
Job ID: 135408
Description and Requirements
Work Location: Hybrid: 2 days with Wednesday mandatory
Position Type: Contract, 12 Months Contract (high potential for extension)
Location: Mississauga, ON
Compensation Range: 43$/hr. to 50$/hr.
Our multinational retail client is looking to hire a Business Analyst I.
The Operations Analyst, WFS will identify and deliver operational improvements on a day-to-day basis and also be responsible for enhancement of Seller Experience from Item Inbounding to returns. This person will be the SPOC between Supply Chain and Business. This person would also be expected to spend 10-15% on site at the FC as well as the RC, establishing processes and managing cross-functional collaboration between multiple teams.
Responsibilities:
- Monitor daily operational performance of key Metrics such as On-time shipment, Unshipped Orders, Inbound SLA, Undelivered Orders, and Returns Rate to identify opportunities and issues
- Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency
- Work on the Returns charter, improving visibility, and processes and reducing Disputes
- Work cross-functionally with key stakeholders across different assets, such as FC Operations, Transportation to implement processes in a scalable format
- Engage with the Sellers/ Account Management team regularly to understand the pain points of the platform
- Improve Data visibility and Reporting of all Supply chain metrics, working with Supply Chain and Analytics
Tools:
- Microsoft Office Tools, Ops Management, SQL
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now".
The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.
This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.