Location: Mexico
Date published: 17-Dec-2024
Job ID: 137563
Description and Requirements
Implementation Project Manager, Implementation
WHO WE ARE
Wilson is a leading global workforce solutions provider. Headquartered in Tampa in the US, Wilson is a multi-award-winning integrated talent solutions partner. Powered by talent intelligence, our people partner with some of the world’s most admired brands to build and maintain sustainable workforces that thrive
A true leader in our field, our global footprint spans six continents and 65 countries (and counting!).
Useful links
WHAT WE DO
At Wilson, we provide a “fresh take on talent’. We don’t believe in a one-size-fits-all approach to talent acquisition. After all, every single business is different and has unique challenges.
We’re a people business and we’re super proud of our genuine, transparent culture. Our people really do define us, and we don’t just hire based on skills – we hire based on character. The Wilson DNA is what sets us apart: collaboration, ownership, integrity, communication and passion.
Learn more about us on social media
YOUR DAY IN THE LIFE
The Implementation Project Manager will be responsible for leading RPO Implementations and Projects for small to large scale clients, as well as internal projects. The role reports into the Global Implementation Director and will be expected to demonstrate excellent project management, communication, and client management skills to maintain positive client and internal WHCG relations, and ultimately drive successful projects, outcomes, and change.
This candidate must be a self-starter, who is able to work in a fast-paced dynamic environment.
The Implementation Project Manager works with clients daily, although this is predominantly remote, they may need to travel on-site to client meetings occasionally
YOU WILL:
- Responsible for full life-cycle Implementation of RPO solutions, and other projects.
- Lead clients through implementation, manage expectations, identify & co-ordinate introductions to SMEs to achieve project deliverables.
- Ensure client satisfaction through thorough communication, responsiveness, follow-up etc.
- Confirm scope, and monitor/manage/estimate impacts of scope change (e.g.: timeline and cost).
- Ensure stakeholder and governance buy-in, agreement and sign-off of projects and all deliverables.
- Create detailed Project Plans with clear prioritized deliverables, milestones, associated costs etc. using best practice methodology, and measure & communicate progress against those plans.
- Manage project risks, issues, dependencies, actions within agreed timescales.
- Manage Communications and Change Management, building a Change Management Plan, creating Communications tailored to the project, the client and the change management needs.
- Create and maintain accurate and up to date project documentation – from project plans, to action logs, process maps, training plans etc.
- Manage (indirectly) Project Resources, onboarding them onto the project team, aligning them to counterparts, briefing and collaborating closely to agree deliverables, monitor progress, and drive communication e.g.: with Project Consultant/Project Coordinator and Workstream Owners/SMEs.
- Communicate project progress and any risks, issues, dependencies etc. to stakeholders and governance representatives.
- Design and deliver the required Training Plan to relevant teams, stakeholders.
- Review each project, conduct Lessons Learned, formally Close projects and seek feedback from all stakeholders to ensure evolution of our practices, and future success.
- Identify further opportunities for growth e.g.: consulting opportunities, expansion, additional business areas or scope etc.
The Implementation Project Manager skills and abilities include but are not limited to:
- Desire to strongly lead clients through positive change & outcomes
- Ability to command a group of individuals in a meeting/team quickly and be connected and assertive in a public environment
- Strong communication skills with clients, and internally - including the ability to work with all levels of the organization (sales, marketing, delivery)
- Strong desire to work in a collaborative team environment
- Ability to work within ambiguity and demonstrate flexibility as project requirements, scope, size, challenges vary
- Troubleshooting e.g.: detecting potential issues and implementing solutions when there are threats to the timeline, budget, or business operations
REQUIREMENTS:
- Proficient in Word, Excel, PowerPoint and preferably Visio and project planning tools e.g.: Smartsheets, MS Project etc.
- Recruitment experience – e.g.: RPO/in-house etc.
- Experience of having delivered large scale RPO, HR or other Resourcing transformation/change programs
- Strong project management experience
- Articulate, with the ability to effectively communicate and engage with stakeholders at all levels
- High focus on results/achievement and positive collaboration within a commercial environment
- High degree of adaptability – able to work on multiple projects simultaneously
- Self-starter – able to work independently and contribute as part of a wider team
- (Desirable) formal project management accreditation is desirable but not essential (e.g.: Prince2, PMP etc.)
- (Desirable) a second language would be advantageous but not essential
WHAT WE OFFER
- We’re committed to providing a flexible and inclusive work environment that promotes collaboration and work-life balance. As part of our commitment to our employee's satisfaction, we offer optional hybrid work arrangements across multiple locations, including Tampa (Florida), Raleigh (North Carolina), Manchester (UK), Krakow (Poland) and Guadalajara (Mexico). Not based in one of these locations? No worries! We have remote employees based around the world. Interested in learning more about our global presence? Click here.
- We have a culture of recognition. Our employee and leadership recognition programs are crafted to acknowledge our DNA, celebrate our successes and build professional esteem.
- Unlimited paid time off (known as MyTime), regional holidays, and the opportunity to work from home.
- A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings.
EQUAL OPPORTUNITY EMPLOYER
Wilson is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, neurodiversity, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.
At Wilson, we’re committed to building a diverse and inclusive workforce that celebrates everyone. We welcome applications from candidates of all backgrounds. Our inclusive culture is designed to support all employees in reaching their full potential.
Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Wilson’s internal recruitment team at internalrecruiting@wilsonhr.com.
