Location: Mexico
Date published: 04-Apr-2025
Job ID: 137563
Description and Requirements
Implementation Project Manager, Implementation - Mexico
WHO WE ARE
Wilson is a leading global workforce solutions provider. Headquartered in Tampa in the US, Wilson is a multi-award-winning integrated talent solutions partner. Powered by talent intelligence, our people partner with some of the world’s most admired brands to build and maintain sustainable workforces that thrive
A true leader in our field, our global footprint spans six continents and 65 countries (and counting!).
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WHAT WE DO
At Wilson, we provide a “fresh take on talent’. We don’t believe in a one-size-fits-all approach to talent acquisition. After all, every single business is different and has unique challenges.
We’re a people business and we’re super proud of our genuine, transparent culture. Our people really do define us, and we don’t just hire based on skills – we hire based on character. The Wilson DNA is what sets us apart: collaboration, ownership, integrity, communication and passion.
Learn more about us on social media
YOUR DAY IN THE LIFE
As an Implementation Project Manager for MSP (Managed Service Program), you will lead the implementation and management of contingent labor solutions, ensuring the successful deployment and ongoing support for client accounts. This role is focused on managing the end-to-end delivery of MSP solutions, working closely with clients, vendors, and internal teams to deliver exceptional results.
The Implementation Project Manager will report to the Global Implementation Director and will be expected to:
Lead MSP and other related implementations for clients, including managing internal and client-facing projects.
Oversee the Supplier Engagement, VMS Technology, Data Analysis, and Communications/Change Management workstreams within the MSP projects.
Be accountable for end-to-end project planning, scope management, risk mitigation, and successful execution across all project phases.
Communicate effectively with both internal teams and clients to manage expectations, maintain stakeholder alignment, and resolve issues quickly.
YOU WILL:
- Lead and manage the full life-cycle implementation of MSP solutions for clients, ensuring all timelines, budgets, and quality standards are met.
- Collaborate with vendors, technology teams, and client stakeholders to understand and implement MSP strategies.
- Manage communications with suppliers, create templates, and plan for effective supplier engagement throughout the implementation process.
- Develop and maintain detailed project plans using industry best practices, including timelines, costs, and milestones.
- Oversee and support the implementation of VMS technology, ensuring smooth integration and adoption within client environments.
- Support the Data Analysis workstream by working closely with the data specialist to load client data, including cost centers, supplier details, and temp worker information, into the VMS.
- Facilitate the creation of a comprehensive Change Management Plan and deliver communications to client stakeholders and suppliers as part of the transition to a new MSP.
- Identify potential risks and resolve any challenges that may affect the project’s scope, timeline, or cost.
- Measure project progress against defined goals, and adjust as necessary to ensure successful outcomes.
- Conduct post-project reviews to gather lessons learned, ensure continuous improvement, and foster long-term client relationships.
- Explore growth opportunities with clients, such as additional scope or business expansion.
The Implementation Project Manager skills and abilities include but are not limited to:
- Proven experience leading and managing MSP implementations, including understanding supplier engagement and VMS integration.
- Expertise in project management methodologies and tools (e.g., MS Project, Smartsheets, Visio).
- Ability to command a group of individuals, lead meetings, and assertively communicate in high-pressure environments.
- Strong interpersonal skills and ability to engage with stakeholders at all levels of the organization.
- Demonstrated ability to manage multiple projects, adapting to varying challenges and complexities.
- Experience in troubleshooting project delays, resource allocation, or budget issues and proposing solutions effectively.
- Collaborative team player with a strong commercial mindset and ability to work cross-functionally.
- Proactive and self-motivated to take ownership of projects, including the delivery of vendor and technology workstreams.
- Understanding of MSP principles and regulatory compliance in different regions, including pay rate regulations in North America.
REQUIREMENTS:
- Bachelor's degree or equivalent professional experience.
- Significant experience in delivering large-scale MSP implementations.
- Demonstrated experience in managing the Supplier Engagement, VMS Technology, and Data Analysis workstreams.
- Ability to navigate complex project environments and adjust to changing client and business needs.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Visio, and project planning tools such as MS Project or Smartsheets.
- Recruitment experience, ideally in MSP or RPO environments.
- Strong project management background, with the ability to lead and motivate teams.
- Formal project management certification (e.g., PMP, Prince2) preferred but not required.
- A second language is advantageous but not essential.
Desirable skills:
- Experience in implementing MSP solutions and familiarity with best practices for contingent labor management.
- Knowledge of vendor management systems (VMS), including requisition management, timesheet approval, invoicing, and reporting.
- Previous experience with change management processes within MSP environment
WHAT WE OFFER
- We’re committed to providing a flexible and inclusive work environment that promotes collaboration and work-life balance. As part of our commitment to our employee's satisfaction, we offer optional hybrid work arrangements across multiple locations, including Tampa (Florida), Raleigh (North Carolina), Manchester (UK), Krakow (Poland) and Guadalajara (Mexico). Not based in one of these locations? No worries! We have remote employees based around the world. Interested in learning more about our global presence? Click here.
- We have a culture of recognition. Our employee and leadership recognition programs are crafted to acknowledge our DNA, celebrate our successes and build professional esteem.
- Unlimited paid time off (known as MyTime), regional holidays, and the opportunity to work from home.
- A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings.
EQUAL OPPORTUNITY EMPLOYER
Wilson is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, neurodiversity, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.
At Wilson, we’re committed to building a diverse and inclusive workforce that celebrates everyone. We welcome applications from candidates of all backgrounds. Our inclusive culture is designed to support all employees in reaching their full potential.
Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Wilson’s internal recruitment team at internalrecruiting@wilsonhr.com.
