WilsonHCG

Resource Consultant- Hybrid 

(Hybrid - Mexico City, MX)

Who is WilsonCWS?
WilsonCWS is a leading global provider of contingent talent solutions committed to finding the right employees at the right time for its clients. Providing a full suite of services — including contract staffing, permanent placement and temp-to-perm — WilsonCWS acts as a seamless extension of its clients’ talent acquisition function. WilsonCWS leads the industry in flexibility and scalability, and has the people, processes and technology to help clients recruit highly skilled and knowledgeable professionals in even the most demanding of situations.

Working for WilsonCWS
Our people define us. Human capital is our business, so we know it’s the people who make the difference. WilsonCWS’s team is top-notch. We strive to create an energetic and collaborative work environment to cultivate growth and innovation because that’s what leads to happy employees, and a strong, successful company.

At WilsonCWS, you’re more than an employee – you’re a contributor. As an innovator in the industry, we rely on the collaborative efforts of our employees to chart where WilsonCWS is headed next. Our team is comprised of the best in business, pioneers who are driving innovation in the talent space.

Benefits of Working at WilsonCWS:
WilsonCWS offers a comprehensive total compensation package including a competitive base salary and commission structure. Employees enjoy a generous amount of vacation time available for use in their first year of service.

About the Role: 

The Resource Consultant will play a crucial role in efficiently managing Global MSP recruitment activities, focusing on identifying and building diverse talent pools and delivering exceptional Client experiences. This role demands a strategic approach to recruitment, excellent communication skills to collaborate with vendors and the Client. You will act as a change agent, requiring the ability to multi-task in a fast-paced environment, driving innovation and demonstrating business maturity. The ability to quickly adapt to new technologies and a commitment to continuous improvement in Program Management, including administrative processes are key to succeeding in this dynamic position. 

Essential Job Functions: 

• Responsive Vendor Partner Engagement: Promptly respond to requests from vendor partners for filling position vacancies across region. Utilize advanced technology portals to ensure effective and timely communication of requisitions. 
• Dynamic Talent Pool Management: Skillfully build and manage candidate talent pools using leveraging our VMS technology. 
• Exceptional Program Delivery Experience: Provide consistent positive and engaging experiences to vendors and hiring managers throughout the recruitment process. Ensure every interaction is professional, respectful, and leaves a lasting positive impression. 
• Comprehensive Candidate Profiles: Ensure detailed and insightful submission profiles for candidates that go beyond their resumes. Highlight unique skills, experiences, and attributes to better match candidates with suitable roles. 
• High Client Satisfaction Standards: Aim to achieve and maintain a minimum SLA target as defined by each client relationship with a minimum of 95% overall satisfaction rate. This is measured by prompt response times and the ability to submit qualified candidates within stringent deadlines. 
• Active Participation in Status Calls: Regularly engage in weekly status calls to discuss open requisitions. Provide updates, insights, and strategic plans for ongoing and upcoming recruitment activities. 
• Achievement of Weekly Targets: Consistently meet or exceed weekly targets for candidate submissions and administrative tasks. Demonstrate effectiveness and efficiency in recruitment operations. 
• Program Growth and Efficiency Identification: Proactively identify opportunities for program growth and operational efficiencies. Suggest innovative strategies and solutions to enhance the recruitment process and deliver better results. 

Required Skills and Experience: 

• Educational and Professional Background: Possession of a Bachelor’s degree or equivalent work experience, demonstrating a strong foundation for understanding complex business environments and recruitment strategies. 
• Recruitment Experience: 1-2 years of experience in a recruitment role, with broader HR experience considered as valuable and transferable. 
• Strategic Recruiting Approach: A purposeful and strategic mindset towards recruiting, focusing on aligning recruitment practices with broader business objectives. 
• Attention to Detail: A keen eye for detail, ensuring accuracy and precision in all aspects of the recruitment process. 
• Technological Proficiency: Adeptness at quickly learning and utilizing new technologies, enhancing the efficiency and effectiveness of recruitment operations. 
• Customer-Oriented Approach: Demonstrated experience in building and managing candidate relationships, emphasizing a customer-oriented mindset in all interactions. 
• Innovative Initiative: The initiative to suggest and implement new programs and processes that enhance service offerings, demonstrating a proactive and creative approach to continuous improvement. 
• Independent Operation: Ability to effectively operate as a one-person unit, with support from a Manager overseeing the program, showcasing strong independence and self-management skills. 
• Prioritization and Decision-Making: Excellent decision-making skills, particularly in prioritizing work to add the most value to the business. 
• Communication Proficiency: Excellent communication skills in English facilitating clear and effective interactions with a diverse range of stakeholders. 
• Role as a Change Agent: Ability to act as a "change agent," driving innovation and transformation within the recruitment function. 
• Multi-Tasking and Stress Management: The capacity to multi-task effectively, coupled with strong stress management skills, essential in a dynamic and fast-paced recruitment environment. 

WHAT WE OFFER

• We are committed to providing a flexible and inclusive work environment that promotes collaboration and work-life balance.  As part of our commitment to our employee's satisfaction, we offer optional hybrid work arrangements across multiple locations, including Tampa, FL, Raleigh, NC, Manchester, UK, Krakow Poland, and Guadalajara, MX. Not based in one of these locations?  No worries!  We have remote employees based around the world.  Interested in learning more about our global presence? Click here.  
• Culture of Recognition: Our employee and leadership recognition programs are crafted to acknowledge our DNA, celebrate our successes and build professional esteem  
• Unlimited Paid Time Off (MyTime), regional holidays, and the ability to work from home  
• Comprehensive benefits package including medical, dental, vision, disability and life insurance, and retirement savings. 

EQUAL OPPORTUNITY EMPLOYER

WilsonHCG is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, neurodiversity, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.  

At WilsonHCG, we are committed to building a diverse and inclusive workforce that celebrates everyone. We welcome applications from candidates of all backgrounds. Our inclusive culture is designed to support all employees in reaching their full potential. 

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting WilsonHCG Internal Recruitment at internalrecruiting@wilsonhcg.com